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How Our PCA Program Works

At United Family Caregivers, we believe the best care comes from people who know and love you. As a Provider Type 30 agency, here’s our step‑by‑step process to get you the help you need—and put money in the pockets of the family members and friends who care for you.

• You (the care recipient) must be a Nevada Medicaid Fee‑for‑Service member.
   
• You need assistance with physical activities of daily living (e.g. bathing, dressing, mobility).
   

Our team will verify your Medicaid status and assess your support needs by phone or video call.

• You pick a family member or close friend—parents, siblings, adult children, neighbors—who already knows and cares for you.
   
• They complete a simple application and background check, all handled by Kloudy, our AI assistant.
   

Because it’s someone you know, you get comfort and continuity; they get paid for their time.

• We train your chosen caregiver on PCA best practices, safety protocols, and documentation using KloudyKare, our smart CRM system.
   
• Training can be done online or in person—whichever works best for your family.
   

• Your PCA provides hands‑on help with:
   
  • Bathing, grooming, dressing
     
  • Transfers, mobility, toileting
     
  • Meal assistance, feeding
     
  • Medication reminders
     
• Visit schedules are flexible and tailored to your routine.
   

• Each week, your PCA logs their hours in KloudyKare.
   
• We submit documentation to Medicaid on your behalf.
   
• Your PCA is paid directly—at competitive PCA rates—on a bi‑weekly cycle.
   

That means your loved one earns real wages for the care they’re already giving.

• Kloudy is available 24/7 via chat on our website and app to answer questions, update care plans, or add services.
   
• We handle all billing, compliance, and quality checks behind the scenes so you can focus on what matters.
   

Why United Family Caregivers?

• Trust & Comfort: Care by someone you already know.
   
• Financial Benefit: Your caregiver earns income while helping you.
   
• Full Support: From eligibility to payroll, we manage it all.
   

Ready to get started or have questions?
📞 833‑432‑5688
🌐 unitedfamilycaregivers.com

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